Service Warranty

DyTerra Corporation warrants that all meter inspection, calibration and service work that it performs for customer will be performed by qualified personnel in a workmanlike and professional manner for a period of 60 days from the date of service. Customer is obligated to monitor service and calibrations to ensure accuracy and report any discrepancies within 45 days of service.

DyTerra Corporation must be notified of a warranty claim in writing or by email or fax to: Warranty Claim, 7501 Wilkes Avenue, Headingley, MB  R4H 1B8 204-885-8261 or by email to info@dyterra.com prior to the expiration of the applicable warranty period. If DyTerra Corporation determines that a proper warranty claim has been asserted, DyTerra Corporation will re-perform the service as the case may be, free of charge or, at DyTerra Corporation’s sole discretion, refund or credit to customer the price it paid for such defective service, as the case may be.

Warranty Exceptions and Exclusions
DyTerra Corporation shall have no warranty liability or obligation of any kind with respect to a service if a warranty claim is asserted after the expiration of the applicable warranty period.

DyTerra Corporation shall have no warranty liability or obligation of any kind with respect to: (i) a product that is not used, operated and maintained in accordance with all recommended operating and maintenance instructions and procedures, (ii) a product that has been altered, tampered with or abused in any way, (iii) a product that is not properly installed, unless the installation is performed by DyTerra Corporation.

Liability Limitations
In no event shall DyTerra Corporation and its affiliated companies have any liability in connection with any service for penalties or for special, incidental, indirect, consequential or punitive damages, including, but not limited to, lost or unrealized sales, revenues, profits, income, cost savings or business, lost or unrealized contracts, loss of goodwill, damage to reputation, loss of property, loss of material being processed, loss of information or data, loss of production, downtime, or increased costs, even if DyTerra Corporation is advised or placed on notice of the possibility of such penalties or damages and notwithstanding the failure of any essential purpose of any service.

In no event shall DyTerra Corporation and its affiliated companies have any liability in connection with any service in an aggregate amount in excess of the price that DyTerra Corporation received for such service.